About
Welcome to the fiery world of Ricky's Hot Chicken, located at 8400 Preston Rd #100, Plano, TX. This culinary gem has quickly carved out a reputation for itself in the competitive landscape of hot chicken, delivering a taste experience that keeps people coming back for more. If you're a fan of hot chicken, you’ll find that Ricky's not only meets expectations but often beats them!
As soon as you step inside, the vibrant atmosphere lets you know you’re about to enjoy something special. The menu boasts several enticing options, from crispy fried chicken sandwiches to delectable sides like seasoned fries and mouth-watering cheese curds known as 'fireballs'. Customers rave about the marriage of crunch and juicy tenderness in the chicken, as one review put it, it's “cooked to perfection.” You’ll notice that each bite is imbued with not just heat, but an intricate blend of flavors that makes dining here a unique experience. One patron shared their delight in finding the right spice level that not only made their taste buds tingle but also created an unforgettable sensory experience.
Yet, it’s not just about the food; Ricky’s commitment to customer service is equally commendable. When challenges arise, like a recent supply issue affecting chicken quality, the owner, Ricky himself, promptly addresses concerns with sincerity and compassion. This level of attentiveness is deeply appreciated, as showcased in a review where a customer received a personal apology and a refund for their dissatisfaction, paired with an invitation to return. Such gestures build trust and community, making every diner feel valued and heard.
As you explore their offerings, be sure to try the signature Bird's Nest, which has earned praise for its perfect combination of flavors and textures. And, for those with a penchant for heat, Ricky’s scales their spice levels expertly, ensuring that each level provides a distinctive experience, whether you’re brave enough to go for the XHot or prefer to play it cool.
In short, whether you're a seasoned spice aficionado or just beginning your journey into the deliciously fiery world of hot chicken, Ricky's Hot Chicken should be your next destination. Great food, reasonable prices, and an attentive staff await you. Don't miss out on this culinary hotspot in Plano – it’s truly worth crossing the street for!
“ Beats all other hot chicken in the area. The chicken itself is cooked to perfection- nice and juicy. The skin is crunchy and delicious. The spice is also great- not just hot but also full of flavor! I can handle heat and generally get the hot spice level. Go here- don’t cross the street if you know what I mean!!! ”
“ UPDATE: After the owner Ricky saw my review, he personally reached out and refunded us for our meal and gave us a coupon to try them out again for free. He sincerely apologized for the dry chicken and said they recently had a supplier issue that caused the problem but are working to resolve it quickly. We will happily give this place another go because everything else about the meal was amazing! Fantastic customer service ORIGINAL REVIEW: No, I am not a negative nelly or Karen... I love trying new food places and was excited to give this place a try, especially considering the high ratings!! The prices were good for a chicken place (side and drink with sandwich for 12). Everything about the meal was delicious.....EXCEPT the chicken itself unfortunately my husband and I both had the driest, hardest pieces of fried chicken breast in our sandwiches. The first bite and both of us were disappointed. I continued to nibble on the sandwich (the bun, slaw, sauce and pickles were great) and my hockey puck chicken ended up just falling out of the breading We may have just gotten a bad batch or something... because it seems everyone else had a great experience! Everything else about the food was great (especially fries and fireballs, which are fried cheese curds). However I do wish they would at least give you one cup of sauce for the fries and fireballs but you have to pay extra for any sauces. ”
“ We were up in Plano because the boy-child broke his leg. We asked the fine fellow putting his cast on for some lunch suggestions and he specifically recommended Ricky's Hot Chicken, so we decided to give it a try. We were not disappointed! It was recommended that we order spicy level one below what we think we want, so I went XHot instead of Atomic. Even still, the guy at the counter seemed skeptical, especially after we told him we'd never been there before. I assured him I was a heat freak. I get it, man. Don't want to put the basic white dudes who visit on a bad footing so they never come back. I am no basic white dude. Well, I mean, technically, yes I am, but *metaphorically* I'm in a whole other level. And let me tell you: that spice level was ON POINT. My favorite combination of solid heat and great flavor. I lifted the lid and you know how some spicy foods will tingle your nose hairs? Yeah, it be like that. The chicken itself was perfectly crispy and deliciously juicy. I got the Bird's Nest and it was fantastic. The slaw has a great flavor and crunch, and the fries are outstanding. The sauce was pretty good too. My injured, weakling son and my delicate, feminine wife both opted for mild (Sando and Nest, respectively) and were pleased to report that both were wonderful as well. I have to endure the spicy food alone on their behalves. Here I stand; I can do no other. We will be back. ”
“ I recently tried Ricky Chicken and was really impressed. The chicken was crispy and perfectly seasoned, striking a great balance of flavor without being overwhelming. One thing to note is that they have limited hours, which can make it difficult to grab a bite when you want it. Overall, if you're craving some quality chicken, Ricky Chicken is definitely worth a visit! ”
“ Although there seems to be an abundance of Nashville Hot Chicken places popping up, Ricky's is definitely up there in terms of quality. And the price is very reasonable—currently 12 for a meal which also includes fries and a drink. Despite reading the rave reviews, I never had the chance to visit their original Richardson location. Thrilled they've opened up in my neck of the woods! ”
“ First tried Ricky’s at the Richardson location, it was amazing! This new Plano location is just as good, but better because it’s closer to home. Food is always fresh and delicious! I love the spice levels! Have been to this location multiple times, never disappoints! Customer service is A, the one time there was an issue with my order they fixed it immediately and went above & beyond to make sure I left happy. My favorite place for Hot Chicken!!! ”
“ Hands down the best place for hot chicken. First off, the staff was very helpful. They showed us pictures of the different plates & guided us through the menu. The prices are very reasonable. We got 2 meals for 24. Food portions are massive! The chicken tenders, wings, fries, & Comeback sauce were amazing! We will definitely be back. ”
“ I'm a huge fan of Ricky's - their food is honestly the best. I've had a great experience every time I've gone. Okay, so there was one tiny issue a while back, but Ricky's customer service is top-notch and they made it right with a free meal. That's the kind of service you don't often see, especially at a small business. I'm happy to support them and I think you should check them out too! ”